CONFLICT MANAGEMENT AS A STRATEGIC TOOL FOR ENHANCING COLLABORATION AND EMPLOYEE PERFORMANCE
DOI:
https://doi.org/10.5281/Abstract
This research offers a fresh perspective on the theoretical evaluation of organizational conflict management styles by applying the Thomas-Kilmann Conflict Management Model. Effective conflict management serves as a critical catalyst for driving key performance indicators, including organizational collaboration, workplace efficiency, and employee morale. Drawing on foundational literature, this article systematically examines how targeted conflict management strategies resolve systemic disputes across four distinct levels: interpersonal, intrapersonal, intragroup, and interorganizational. Employing a conceptual research design rooted in secondary data, the study utilizes both directed content analysis and thematic evaluation based on the Thomas-Kilmann framework to decode operational patterns and institutional implications.
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